Unified Comms

Enhancing Communication

Collaborate seamlessly by consolidating all your communication tools in a single platform. Network Edge can help you achieve this goal by offering flexible unified communication solutions NZ businesses trust, including IP PBX, cloud-calling, and Microsoft Teams integration.

Let’s get started. Call us at 0800 11 88 00 for enquiries or support.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
profilepic
Talk to a consultant
Request a call

Network Edge has been in the business of managing complex communication systems in New Zealand since 2012. We understand the challenges of this task, knowing how unified communications are critical to helping businesses like yours enhance team collaboration and streamline workflows.

Our Unified Communications Solutions

Discover how unified communications NZ solutions from Network Edge can improve the way your business works.

Cloud PBX

Leave the outdated, on-premise phone system behind and embrace a feature-rich, cloud-based phone system designed for scalability, flexibility, and cost-effectiveness. Moving to cloud empowers your organisation to enjoy all the functionalities of a classic PBX system with neither the bulky equipment nor the hefty installation and maintenance costs.

KEY FEATURES

Effortless Scalability and Flexibility

Unencumbered by expensive and complex hardware, Cloud PBX gives your business the flexibility to add or remove users instantly as your business needs evolve. Regardless if you’re growing or downsizing your team, Cloud PBX can keep up with you.

Enhanced Mobility for Team Members

Say goodbye to tethered phone systems that force your staff to stay on company premises. Cloud PBX allows your team members to make and receive calls, access voicemail, and collaborate with colleagues from anywhere at any time using any internet-connected device.

Reduced Costs and Efficient Resource Use

With Cloud PBX, you only need to pay for the resources that you use. Since this unified communications NZ solution is based on the cloud, it doesn’t require you to shell out funds for initial installation and equipment maintenance costs.

Simplified Management Interface

Designed with ease of use in mind, Edge Network’s user-friendly web portal lets you manage all aspects of your phone system in a single platform. You don’t need to be an IT expert to streamline your communication processes and keep everyone in your team on the same page.

Comprehensive Suite of Advanced Features

Aside from offering the typical capabilities of classic PBX, Cloud PBX presents a comprehensive suite of features that include voicemail transcription, auto attendants, and call recording. Access to these capabilities makes collaboration a breeze for your team members.

Unparalleled Reliability and Security

No matter your timezone, you can expect to enjoy exceptional uptime and crystal-clear call quality when using Cloud PBX. Network Edge employs geographically diverse data centres and robust security measures to ensure you always have a clear line of communication.

Cloud Calling

Free your business from the limitations imposed by unreliable phone systems and expensive on-premise infrastructure. Switch to cloud calling so your staff can make and receive calls over the internet from anywhere using their preferred digital devices.

KEY FEATURES

Crystal-Clear Calls All the Time

Use our advanced voice over internet protocol (VoIP) technology so you can finally do away with dropped calls and distorted audio. Cloud calling makes it possible to enjoy crystal-clear communication every time, all the time.

Scalability on Demand

With a unified communications NZ platform based on cloud, you can grow or downsize your communication channels with utmost ease. There’s no need to acquire or dispose of hardware upgrades just to keep up with the changing needs of your organisation.

Mobility for On-Premise and Remote Workers

Relying on cloud calling means being able to make and receive calls from anywhere with an internet connection using your smartphone, computer, or tablet. You can get in touch with team members regardless of whether they’re on company premises or working remotely.

Advanced Functionalities, Including Analytics

Curious about how your team members utilise communication channels? See the numbers through cloud calling’s real-time analytics. In addition, this communications solution gives you access to functionalities such as call forwarding, voicemail transcription, and auto attendants.

Streamlined, User-friendly Interface

Not an IT expert? No problem! Network Edge’s intuitive management interface is simple enough that you don’t need IT expertise to maximise its functionalities. Plus, you can always count on our team for technical support in case you need help.

Transparent Pricing Plans

Network Edge offers transparent pricing plans for our cloud calling services and using our services means that you can see exactly what you’re paying for. Plus, you won’t need to invest in your own equipment or systems just to enjoy the benefits of cloud calling.

Microsoft Teams

Transform the way your teams connect and work with a seamless Microsoft Teams integration from Network Edge. Our experts will guide you through every step of the process and empower your organisation to leverage the full potential of this industry-leading collaboration platform.

KEY FEATURES

Unified Platform for All Communication Channels

We’ll walk you through the process of consolidating all your communication channels into a single platform. This way, you’ll be able to chat, call, video conference, file share, and access collaboration tools while staying in the same digital environment.

Enhanced Access to Collaborative Tools

Easy access to collaborative working tools will encourage your team members to work together despite the distance between them. With Microsoft Teams, you can foster seamless teamwork through real-time chat, document co-authoring, and shared workspaces.

Improved Productivity Using Only One Solution

Do all the work you need to do in one digital space. By adopting a unified communications NZ solution like Microsoft Teams, you can eliminate the need for multiple applications just to streamline workflows and boost team efficiency.

Scalability and Better Security

Microsoft Teams presents your business with a secure and scalable platform that adapts to your growing business needs. Plus, our technicians will help you set up and consolidate your communication channels on Teams while ensuring that you fully benefit from the solution’s security features.

Global Accessibility

Easily adapt to modern work setups and empower your mobile workforce. Your team members can access Teams from anywhere on any device. As long as they can connect to the internet, your staff members are just a click away from a clear line of communication.

Cost-Effective Communication Lines

Enjoy efficient lines of communication and better environments for collaborative work at a reasonable price range. By making the switch to Microsoft Teams with assistance from Network Edge, you can reduce communication costs and simplify IT management in one go.

No items found.
No items found.
No items found.
No items found.
No items found.

Our Solutions

Network edge was given the opportunity to re-win our business in a competitive tender. Their bid was well priced and satisfied our need for big increases in bandwidth across all services, and the upgrade project was completed with minimal impact.

Grant Robertson

Executive Director, Asia Pacific Information Technology, Colliers

Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo

Why choose us?

As your trusted partner in navigating the complexities of cloud and hybrid technology, Network Edge is committed to help you find and implement the cloud solutions that fit your requirements. 

01

High performance people

At Network Edge, our team comprises industry-leading experts who bring extensive knowledge and experience to every project. Our commitment to continuous learning and development ensures we stay ahead of the curve in delivering top-notch ICT solutions.

02

Agile company service

We pride ourselves on our agility, adapting swiftly to changing technologies and client needs. This flexibility allows us to provide tailored solutions that meet specific business requirements efficiently and effectively.

03

Nimble company speed

Network Edge operates with the speed and efficiency of a nimble start-up, ensuring rapid delivery of high-quality solutions. Our streamlined processes and proactive approach help us meet tight deadlines without compromising on excellence.

04

We don’t do off-the-shelf

We believe that one size does not fit all, which is why we craft bespoke ICT solutions designed to address the unique challenges of each client. Our custom solutions are built to align perfectly with your business goals and operational needs.

05

If we can save you money, we will

At Network Edge, we are committed to providing cost-effective solutions without sacrificing quality. We actively seek out ways to optimise your ICT investments, ensuring you get maximum value for your budget.

06

We don’t hide anything

Transparency is at the core of our operations. We keep you informed at every stage of the project, providing clear communication and full visibility into our processes and progress.

07

We push solutions, not sales

Our focus is on solving your problems, not selling you unnecessary services. We prioritise your needs and deliver solutions that drive real business outcomes, fostering long-term partnerships based on trust and results.

The Latest

     From client success to industry insights, find out what we’ve been up to at Network Edge

The Latest →

Frequently Asked Questions

At Network Edge, we deliver solutions that simplify communication, strengthen networking, enhance collaboration, and secure your digital assets.

Ready to take the next step? Let’s tailor a solution for your business today.

Get in touch

Unified communications vs. Microsoft Teams: How are they different?

Think of unified communications as something like having all your communication tools in one powerful toolbox. It's about integrating all the ways your team talks, meets, and shares.

Microsoft Teams is a standout example of this concept in action. Part of the Microsoft 355 ecosystem, it is a comprehensive solution that brings together chat, video, file sharing, and many more in one convenient platform.

How exactly will unified communications be of benefit my organisation?

Putting together all your communication channels under one roof enables your organisation to enjoy the following benefits: 

  • Seamless Collaboration - Integrating your communication channels into one platform makes it easy for your team members to work together effortlessly. For instance, both on-site and remote workers can collaborate on a single document by using tools and software under the Microsoft 365 ecosystem.
  • Simplified Work Processes - Since your team members no longer have to switch to different tools just to communicate and collaborate, they can reduce the time and effort needed to do more work or achieve better results. 
  • Reduced Overhead Costs - Consolidating all your communication channels in one platform allows your business to cut down on unnecessary tools and solutions, which can then lead to cost savings. 

Most importantly, it helps your team focus on what matters, which is getting work done, rather than wrestling with technology.

What are the key elements of a unified communications system?

Here are just some of the key components of a unified communications system:

  • Voice and IP telephony: Crystal-clear calls can be made through the internet.
  • Video conferencing: You’ll be able to conduct face-to-face meetings anywhere. 
  • Instant messaging and presence: You can engage in quick chats and provide availability updates.
  • Mobile integration: You’ll be able to connect seamlessly on any device.
  • Email and calendar: Your emails and schedules can be synced in one place.
  • File sharing: You can collaborate and share files easily.
  • Contact centre capabilities. You’ll be able to access professional customer service tools.
  • Business app integration: You can set things up to work smoothly with your existing systems.
  • Security and compliance: You can keep your communications safe in compliance with regulatory standards.

These different parts all work together to create a robust, efficient communication environment that grows with your organisation.

Boost collaboration and connectivity with our unified solutions