A step above wide area networks (WANs), software-defined wide area networks (SD-WAN) services allow organisations a greater degree of control over their seamless communication and data transfer capabilities. Using software and real-time conditions, SD-WAN services can intelligently and efficiently route data traffic across different network links. Subscribing to one enables businesses to prioritise practical applications, use built-in security features, and manage all connections from a single interface. On top of these key capabilities, shifting to SDWAN services contributes to keeping costs down without sacrificing network performance or reliability.
Network Edge has built a reputation as a trusted SD-WAN service provider for businesses in New Zealand. Over the years, our team has developed a keen understanding of how SD-WAN providers can match the needs of their customers, and we’re sharing this information with you. This way, you can have an easier time evaluating your options and finding a provider that meets your exact needs. Below is a list of the factors you should consider when assessing SD-WAN service providers for your business.
Communication and connectivity are central to the day-to-day operations of modern businesses. It’s important, then, to sign up for an SD-WAN service that can keep up with you and offer uninterrupted services, even during crunch time. Your chosen provider should be able to offer high network uptime, minimal latency, and optimal performance across multiple stations. This way, your company can always count on seamless data transmission.
Determining if your service provider can live up to their promises can be a challenge without a trial period. More than taking their word for it, however, you can ask for Service Level Agreements (SLAs) that clearly indicate the guaranteed uptime. This detail ensures that both parties are invested in keeping the network up and running at all times. Aside from SLAs, look for a provider that offers monitoring and reporting tools that you can use to keep an eye on your network.
Cyber threats are becoming more sophisticated, and this is a legitimate issue that your business should be concerned about. The good news is that SD-WAN service providers can help you address this challenge. Your choice of SD-WAN solution should come with robust security features to protect sensitive data as it moves across networks.
Features such as integrated firewalls and end-to-end encryption can help you keep data safe and away from prying eyes. At the same time, subscribing to a solution that complies with industry standards will help you feel confident that your network is free from bad actors, or in case of a breach, the affected area can be easily contained and isolated. If you use remote or hybrid work setups, be sure to choose a provider that offers secure access for remote users.
A growing business has evolving needs, and a good SD-WAN provider should be able to offer scalable solutions that allow your business to expand without significant infrastructure changes. This involves allowing you the option to choose flexible deployment models, be it cloud-based, on-premise, or hybrid. Also, determine which providers on your list are capable of supporting new locations and users with minimal configuration.
One of the key advantages that SD-WAN solutions offer over traditional WAN is cost efficiency. Instead of relying on expensive MPLS (Multiprotocol Label Switching) connections like WANs, SD-WAN can fully utilise multiple connection types, which is a more cost-effective option. Still, it’s important to scrutinize the pricing model that providers typically use. SD-WAN solutions should come with transparent pricing and a clear breakdown of costs between managed and self-managed services. Being able to use pay-as-you-grow options is also a beneficial service feature, as this means that you can count on the provider to be able to support your business as it changes.
A well-designed SD-WAN solution should simplify network management and reduce the IT workload. It should have a centralised dashboard that offers real-time visibility into network performance. This will enable your IT team to quickly identify issues, such as bottlenecks, and address them before they cause delays. The use of AI, meanwhile, can contribute to making your network more efficient and aid in detecting threats before they can disrupt your operations or access sensitive information.
The ideal SD-WAN provider should be able to anticipate disruptions and ensure that your organisation is prepared for such events. They can do this by offering the use of self-service tools. These can empower your organisation to implement configurations and changes that can immediately improve network performance rather than waiting for a dedicated technician to fix the issue.
That said, network downtime or technical issues can still happen, and regardless of the cause, they can still impact business operations. You need to be able to rely on your SD-WAN service provider, particularly their customer support team, during such occasions. A provider that offers 24/7 technical support availability and local teams that can be deployed to your site if needed will be able to quickly respond to your issues. This, in turn, will enable you to solve the issue as quickly as possible and minimize the losses caused by network disruptions.
Are you looking for an SD-WAN service provider in New Zealand that can provide you with excellent network performance, offer cost-effective rates, and keep up with your growing business? Get in touch with our team so we can help you find the services suited to your current and future needs.
